OLIVEIRA DA SILVA FRAGATA, Anabela; MUÑOZ-GALLEGO, Pablo A. The importance of perceived service quality in banking loyalty for large business customers (Pág. 151) en Pecvnia, (2010)|
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OLIVEIRA DA SILVA FRAGATA, Anabela; MUÑOZ-GALLEGO, Pablo A. The importance of perceived service quality in banking loyalty for large business customers (Pág. 151) en Pecvnia, (2010)